User guides
Customer Request Forms
Cancellation of Services Request (70 KB)
Customer Change of Ownership Form (210 KB)
Fixed Line User Guides
Call Control (24 KB)
Call Forwarding (123 KB)
Call Waiting (30 KB)
Caller Number Display (56 KB)
SmartRing (48 KB)
Virtual Messagebank (93 KB)
Multinumber (28 KB)
Business Link (75 KB)
Telstra Customer Service Guarantee (51 KB)
Mobile User Guides
TelstraGSM Mobile Messagebank (154 KB)