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Policies

The following are the customer policies for .

Call1300 , Fax 1300.

  • Standard Form of Agreement
  • Acceptable Usage policy
  • Privacy Policy
  • Fair Use Policy
  • Customer Service Guarantee
  • Customer Complaints Policy
  • Financial Hardship Policy
  • Privacy Policy


National Relay & Interpreting Service

If you have a disability or do not have English as your first language, the Australian Government provides services to assist in understanding & communicating with us. The National Relay Service contact number is 133 677. The number for the Translating & Interpreting Service is 131 450.